Terms & Conditions

Last Updated: October 10, 2025

Who We Are

Jacket Rider (“we,” “us,” or “our”) operates the website https://jacketrider.com (the “Site”). We specialize in premium jackets, hoodies, and fashion items designed to help you look and feel your best.

This document outlines the Terms and Conditions (“Terms”) that govern your use of our Site and services. By accessing or using our Site, you agree to comply with these Terms.

Acceptance of Terms

By accessing and using our Site, you confirm that you agree to these Terms. If you do not agree, please discontinue using the Site. We reserve the right to update or modify these Terms at any time, and your continued use of the Site constitutes acceptance of any changes.

Minimum Age Requirement

You must be at least 18 years old to use our Site or purchase products. If you are under 18, you may only use the Site with the involvement and permission of a parent or legal guardian. We reserve the right to cancel orders or deactivate accounts that do not meet this requirement.

License to Use Our Site

We grant you a limited, non-exclusive, revocable license to access and use our Site for personal, non-commercial purposes, subject to compliance with these Terms.

User Responsibilities

You agree to:

  • Accept responsibility for all activities under your account.
  • Provide accurate and up-to-date information when creating an account or placing an order.
  • Keep your account credentials secure.
  • Notify us immediately of unauthorized use of your account.

Restrictions

You agree not to:

  • Sell, rent, sublicense, or otherwise exploit the Site for commercial purposes.

  • Reverse engineer, modify, or copy any part of the Site.

  • Remove or alter any copyright, trademark, or proprietary notices.

Information We Collect

We may collect the following information when you use our Site:

  • Personal Information: Name, email, shipping address, phone number.

  • Payment Information: Processed securely through third-party payment processors (we do not store credit card details).

  • Non-Personal Information: Browser type, device type, IP address, and usage data.

For details, please see our Privacy Policy.

Returns & Refund Policy

If you are not satisfied with your purchase, please contact us at info@jacketrider.com within 30 days of receiving your order.

Conditions for return:

  • Item must be unused, in original packaging, and in the same condition as received.

  • Certain products (e.g., personalized or final-sale items) may not be eligible for return.

  • Refunds will be processed to your original payment method within 7–10 business days after receiving the returned item.

Limitation of Liability

To the maximum extent permitted by U.S. law, Jacket Rider shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products.

Indemnification

You agree to indemnify and hold harmless Jacket Rider, its employees, affiliates, and partners from any claims, liabilities, or expenses arising from your misuse of the Site or violation of these Terms.

Intellectual Property

All content on the Site, including text, images, logos, product designs, and graphics, is the property of Jacket Rider and protected under applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

Suggestions & Feedback

Any feedback, ideas, or suggestions you provide may be used by us without obligation to compensate you.

Links to Third-Party Sites

Our Site may include links to third-party websites. We are not responsible for the content, security, or privacy practices of such sites. Please review their policies before use.

Cookies

We use cookies to improve your browsing experience. You can disable cookies in your browser, but some Site functions may not work properly.

Governing Law

These Terms shall be governed by and construed under the laws of the United States of America and the State of Illinois. Any disputes shall be resolved exclusively in the state or federal courts located in Illinois.

Company Information

For any questions regarding our terms and conditions, please reach out to us at:

Customer Service Hours:

  • Monday to Friday from 09:00 to 17:30
  • Saturday and Sunday from 10:00 to 16:00
  • We respond within one day.

Thank you for shopping at Jacket Rider! We appreciate your trust and look forward to serving you.