Shipping Policy

Shipping Policy

Thank you for shopping with Jacket Rider! We’re committed to providing you with a fast, smooth, and hassle-free delivery experience.

🚚 Shipping Coverage

We offer free standard shipping throughout the United States. All orders are shipped directly from our warehouse located in Chicago, IL.

⏱️ Estimated Delivery Time

  • Order Processing: 1–2 business days
  • Shipping Duration: 4–6 business days (depending on your location)
  • Total Delivery Time: Typically 5–8 business days from the date of order

📦 Shipping Information

  • Delivery Method: We use trusted courier partners such as FedEx, UPS, USPS, and DHL.
  • Cash on Delivery: Currently, we do not offer COD services.
  • Payment Methods: Only prepaid orders are accepted via Credit or Debit Card.
  • No Extra Charges: We believe in transparent pricing — no hidden fees or surprise costs at checkout.

📧 Order Updates & Tracking

After placing your order, you’ll receive a confirmation email. Once your item is shipped, we’ll send you another email with a tracking number so you can follow your package in real time.

❌ Order Cancellation Policy

⚠️ Important Information

  • No PO Boxes: We do not ship to PO Box addresses. Please use a full physical address.
  • Dispatch Location: All products are shipped from our logistics center in Chicago, IL.

🤝 Need Assistance?

We’re always here to help!

  • Email: info@jacketrider.com
  • Phone: +1 (217) 860-5427
  • Address: 2356 N Lincoln Park W, Chicago, IL 60614, United States