Privacy policy

Last Updated: December 11th, 2025

At Jacket Rider (https://jacketrider.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

A. Personal Information

When you place an order or register an account, we may collect:

  • Full Name

  • Billing & Shipping Address

  • Email Address

  • Phone Number

  • Payment Information (processed securely by third-party gateways)

B. Automatically Collected Information

When you browse the site, we automatically receive:

  • IP Address

  • Browser type & device information

  • Pages viewed & time spent

  • Cookies and tracking data

C. Order Information

Product details, purchase amount, and transaction history.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and tracking updates

  • Improve our website experience

  • Detect and prevent fraud

  • Respond to your customer support messages

  • Provide relevant marketing or promotional offers (only with consent)

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

  • Payment processors (PayPal, Credit Card gateways)

  • Shipping partners to deliver your order

  • Analytics & marketing tools (Google Analytics, Facebook Pixel)

  • Legal authorities if required by law

All partners only receive the minimum data needed to perform their services.

4. Cookies & Tracking

We use cookies to:

  • Remember your cart

  • Improve website performance

  • Analyze traffic & user behavior

  • Provide personalized recommendations

You can disable cookies anytime in your browser settings.

5. Data Protection & Security

We use secure servers, SSL encryption, and standard security practices to protect your data.
No online method can guarantee 100% security, but we follow industry-best measures.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Opt-out of marketing emails

  • Disable cookies

To make a request, contact us at: info@jacketrider.com

7. Third-Party Links

Our website may contain external links.
We are not responsible for the privacy practices of other websites.

8. Children’s Privacy

We do not knowingly collect data from anyone under the age of 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

10. Contact Information:

For questions about this Privacy Policy, please contact us:

Store Name: Jacket Rider 

Phone Number: 1 (217) 860-5427

Support Email: info@jacketrider.com

Business Address:  2356 N Lincoln Park W, Chicago, IL 60614, United States

Business Hours:

  • Monday – Friday: 09:00 – 17:30

  • Saturday – Sunday: 10:00 – 16:00

We aim to respond to all inquiries within 24 Hours